Privacy Policy



Thank you for visiting the Lottery Services Portal, a website portal ("Portal") operated by or on behalf of the Georgia Lottery Corporation (herein "we" or "us"). This Portal is intended and authorized for use and access by official licensed Georgia Lottery Retailers ("Retailer") only. This Privacy Policy ("Policy") explains the online information practices of the Georgia Lottery Corporation and sets out what information we collect through the Portal, how we collect it, and what we do with it. Please contact us as indicated in the "Contact Us" section below if you have any questions or would like additional information. We may update this Policy from time to time, so please check this Policy periodically for changes.

Your Information

We may collect non-public, personal information when you use this Portal or when you communicate and/or interact with us through this Portal. We define "personal information" as information that is unique to an individual and might include the following alone or in some combination: name, date of birth, mailing address, zip code, other contact information, billing information, email addresses, social security number, other government-issued identification number, and telephone numbers. Personal information does not include any public information about an individual that is available through federal, state or local public records or business information collected through the Portal. We will update your information as information is processed through the Portal and/or new information is made available to us in an effort to keep your information current, accurate and complete or inform you if we are unable to process any requested update and the reason. Only authorized Retailers who provide us with the requested information will be able to access and obtain Retailer reports, data and other information relevant to Retailer's account and status as a Retailer available by or through the Portal (as determined by us in our discretion), and/or otherwise participate in the Portal's activities and offerings ("Retailer Information"). Portal usage, measurement, analytics and other data and information available to us directly or from our service providers in aggregated or other non-personalized forms or formats are outside the scope of this Privacy Policy and not subject to the collection or usage restrictions set forth herein.

Our Use of Your Information

If we do receive your personal information through the Portal, we will only use it for the purposes described where it is collected or otherwise as described in this Policy. Specifically, we reserve all rights necessary to use and disclose your personal information as required and/or permitted pursuant to all laws, rules, regulations, policies and procedures applicable to the Georgia Lottery Corporation. We may use information submitted through the Portal to communicate with you about matters related to your status as a Retailer, your use of the features and services available through the Portal and additional products and services that may be of interest to you. We may combine information we collect about you through the Portal with information we obtain about you from other sources, including aggregate data from third parties. We will not sell, license, transmit or disclose this information outside of our organization unless (1) you expressly authorize us to do so; (2) it is necessary to allow our service providers or agents to provide Retailer Information for us or on our behalf, (3) it is necessary to allow our vendors to provide you third-party products and services owned or controlled by them through this Portal, to provide services for the Portal for us or on our behalf, including processing, hosting and customer surveys, and to provide services and other products for vendor on vendor's behalf subject to additional terms and policies, (4) it is necessary in order to provide our Retailer Information to you, including in connection with the review, processing and consideration of any application for Retailer Information submitted by you, including verification, authentication, geolocation and authorization for any requests (and contacting you when necessary), (5) subject to applicable contractual or legal restrictions, it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements, (6) it is necessary in connection with other business purposes including, without limitation, operation and administration of this Portal and/or Retailer Information offered through the Portal, customer care or convenience, service quality, business management and operation, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends, dispute resolution, credit checking and debt collection, account maintenance and fulfillment activities, and awarding and payment of prizes, as applicable, including tax reporting and performance of other compliance and offset obligations required or permitted by law in connection therewith, (7) otherwise as we are required or permitted by law. Without limiting the generality of the foregoing, as required by the Georgia Open Records Act, certain information collected through our Portal or provided by you to us through our Portal will be regarded as matters of public record and may be released by us to the public.

If you do not agree to Our Use of Your Information above, we cannot do business with you or accept requests for Retailer Information from you through the Portal. Your continued use of this Portal and request for any Retailer Information available through the Portal constitutes your acceptance of this Policy. All information collected by us and Retailer Information provided by us through the Portal is considered a corporate asset of the Georgia Lottery Corporation and subject to transfer, sale and assignment to any successor-in-interest in the event of a corporate reorganization, merger or sale. By interacting through the Portal, you agree and consent to conduct the transactions available through the Portal and to communicate with us regarding all such matters by electronic means.

Comments and Feedback

We appreciate your questions, comments and feedback ("Feedback") about us, the Portal and the Retailer Information available through the Portal and welcome your messages. We will share your Feedback with those within our organization and to applicable third-party providers who we believe are most capable of addressing your questions and comments. We may archive your Feedback for a certain period of time or discard it once it is no longer needed.

Your Rights

You have the right to ask in writing not to receive commercial email messages the primary purpose of which is to advertise or promote new commercial products or services available from us or third parties. If applicable, you can amend your previous preference by emailing an "unsubscribe email" to or refer to our literature (including the email sent to you by us) containing unsubscribe instructions. Once properly notified by you, we will take steps to stop using your information in this way. Please allow us a reasonable period of time in order to satisfy your request.

Subject to applicable terms and conditions, we may allow you to use the Portal for a reasonable period of time (as determined by us in our discretion) following your termination as a Retailer. Thereafter, we will only retain copies of your information as necessary for us to comply with governmental orders, resolve disputes, troubleshoot problems, enforce any agreement you have entered into with us and as otherwise reasonably necessary for our business purposes, including compliance with all laws, rules, regulations, policies and procedures applicable to the Georgia Lottery Corporation, the Portal and the Retailer Information. The foregoing does not constitute and we do not make any representation, express, implied or statutory, all of which are hereby expressly disclaimed, that all electronic copies of your information will be destroyed. For clarity, with respect to certain Retailer Information available through the Portal, our ability to remove or stop using information submitted from you that is fundamental to your ability to receive or continue to receive and/or benefit from the Retailer Information and Portal is limited by all laws, rules, regulations, policies and procedures applicable to the Georgia Lottery Corporation and that specific Product.

Use of Tools, "Cookies" and Links to Other Websites

This Portal may use "cookies". Cookies allow us to identify your computer, but not you personally. You can set your web browser to refuse cookies. However, if you do so, you may not be able to enjoy access and use all of the Retailer Information and services available to you on this Portal.

If you receive our commercial electronic marketing messages, we may tailor the information we send you unless you tell us not to. This means we may use information we hold and cookies to identify your individual Portal search behavior, location and preferences. This will enable us to send you more personalized and relevant communications. You will be given the opportunity on every personalized commercial electronic message from us to opt-out of this personalization except in circumstances where such personalization is required for the proper administration and operation of a specific Portal section or product or service.

We and our third-party service providers and partners may collect information relating to analytics, customer trends and patterns and use cookies and software tools to measure Portal usage and related information. If you are requesting Retailer Information and/or submitting Feedback to us through the Portal, we may also use cookies to keep track of the request from one web page to another. We retain both the cookie information and/or the information you provide to us online to complete a request for Retailer Information by you or to keep historical records of your past requests. In other cases, we may retain the cookie and/or online information you give us for your use in subsequent sessions and requests.

An Internet Protocol ("IP") address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit this Portal, we may view the IP address (which may include the city, domain address and service provider) of the device you use to connect to the Internet. We use this information to determine the general physical location of the device, understand the general location of visitors to this Portal and verify eligibility to participate in certain features and offerings of the Portal. We also may use this information to enhance this Portal.

Certain pages on our Portal contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow us and our third-party service providers and partners to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.

For third-party products and services available to you through this Portal, we may share any or all of the information we collect with such provider to assist in your receipt of and access to such products and services. In such circumstances, you may be asked to accept the terms and policies of such provider. You should read all applicable terms and policies carefully to ensure you understand how such third-party may use your information.


To ensure that we carry out your instructions accurately, improve our Portal, Retailer Information and services, provide security and enable compliance with all laws, rules, regulations, policies and procedures applicable to the Georgia Lottery Corporation and its Portal and Retailer Information, we may monitor and/or record: (1) telephone calls; and (2) interactions, transactions and activities on this Portal. All recordings and other records are our sole property. Your access to the Portal constitutes your consent and agreement to such monitoring. The results of such monitoring may be used in civil or criminal actions as deemed appropriate or necessary by us.

Security Statement

We take reasonable steps to protect your personal information, including keeping your personal information private and safe. You acknowledge, however, that no transmission of data over the Internet can be guaranteed to be 100% secure, despite our efforts. Thus, while we will use and will require our applicable service providers to use reasonable means consistent with general industry standards to secure information you transmit to us consistent with our legal requirements, we cannot guarantee that such information will not be intercepted by third parties.

Visiting This Portal From Outside Of The United States

If you are visiting this Portal or attempting to purchase Retailer Information from outside of the United States or otherwise contacting us from outside of the United States, please be aware that your personal information may be transferred to, stored or processed in the United States, where many of the service providers and servers related to this Portal are located. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. Nothing in this Section is intended to expand or otherwise alter any provisions set forth or referenced in the Portal Terms of Use limiting access to and use of the Portal and Retailer Information available on or through the Portal to certain locations.

Changes to this Policy

We may change this Policy at any time. Any changes to this Policy will be posted on this Portal or made available on request. The most recent version of the Policy is reflected by the version date located at the bottom of this Policy. This Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

Links to Other Websites

For your convenience, we may provide links to other websites and web pages that we do not control. We cannot be responsible for the terms of use or privacy practices of any websites, pages, products or services not under our control and we do not endorse any of these websites or pages, the services or products described or offered on such websites or pages, or any of the content contained on those websites or pages, and expressly disclaim any liability associated with your access or use of the same. Please refer to the privacy policies applicable to those third-party websites.

How To Contact Us

If you have any questions about this Policy or would like to learn more about how we protect privacy, please write to us at Georgia Lottery Corporation, 250 Williams Street, Suite 3000, Atlanta, GA 30303, or by phone at 1.800.746.8546 .

Privacy Policy: Last updated March 09, 2015.